Virtual Receptionist

Missing your calls?
You need our Virtual Assistants!

Isn't it terrible being connected to a call centre? Dodgy accents. Zero initiative. Total frustration.

Our lovely Virtual Receptionists at Miss MPS do call answering very differently. Not only are we all based at our offices in the UK, we do far more than message taking. 

We take any awkward calls, get rid of the time-wasters, book appointments with your clients, update your diary, and take the initiative so the experience - for your clients - is as if they're talking to one of your very own employees. 

Never miss a call

How much is a lead worth to you? 

Missing a call could be the difference, and we can stop that from happening.

With our clever phone system, you have the ability to switch on a redirection of calls as you please.

We'll be able to tell it's someone calling your line, and will greet them as your receptionist.

Easy set up

Getting set up is really easy. We'll get a phone line set up dedicated for your business. This can be a regional landline, or you could try an 0800 freephone number. You'll then have the ability to redirect your calls to us whenever you like.

All you need to do is to select your preferred Pricing Plan depending on how many calls you'd expect us to take on a monthly basis. 

Cost effective

How much would a permanent, employed receptionist cost? We'll tell you - about £15,000 plus taxes, pension, and a desk to sit at.

Our Virtual Receptionist plans start at just £48 a month - the price of a mobile phone contract

What's more, we can tailor our service to suit your business needs - we do far more than just message taking.

What do I need to know?

Here's what other clients tend to ask us about taking their calls.

  • How does it work?

    We set up a phone number (you can choose a normal number, or go for an 0800 freephone line) so that you can re-direct calls to us. This can as be as your receptionist, or simply at times you need us (lunch breaks, holidays etc.). Either way, a caller won't know we're anything other than your own staff picking up the phone! 


    We'll answer calls with an agreed script and - with your help - we can answer popular queries, or stick to message taking. We have pricing plans to suit your volume of calls, and you aren't tied into a long term contract.

  • Are you UK based?

    Yes! All calls are handled by our Virtual Receptionists here in Kent. We can do basic message taking, take orders, or work with you on a more tailored role to meet your needs.

  • What times do you man the phones?

    That is completly  down to you, we take calls 247, however if you want office hours only, that can be set up

  • Am I tied into a contract?

    Not that we want to see you go, but if you do, you just need to give us three months notice

  • Can I forward my mobile number?

    You can choose to redirect your mobile to a dedicated line. Alternatively, we can set up with a regional landline, an 0845 number, or an 0800 freephone number - proven to increase calls and sales conversions. You are able to take calls, or forward them to Miss MPS depending on your flexibility.

  • How will you share messages?

    Upon agreement, via email or text message. We can also take the initative with certain calls - getting rid of sales calls, escalating issues

Don't take our word for it!

“Left me confident that the business was in good hands during my absence. Thank you so much.”
India Marshall-Roads
Bottle Bazaar
“I would highly recommend to anyone who is going away and doesn’t want the stress.”
Richard Hills
Westfield Insurance
“Miss MPS business have proven to be excellent support in all things I need, when I need them.”
Mike Cullen
Consultant
“I highly recommend MPS as a friendly, valuable and professional business support.”
Jackie Marshall
Maximising Marketing

Pricing

Receptionist

Weekday only or 7 day service
Cover from 8am to 8pm
Message taking service

From£48/mo

Fully Managed

Weekday only or 7 day service
Cover from 8am to 8pm
Let us handle your calls for you

From£58/mo

247

Can be applied to Receptionist or Fully Managed Service
Fully UK based team

Bespoke quote

Let's talk!

Let's have a chat about what your virtual receptionists needs to do for your business.

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